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Session Recording Tools
Session recording tools help software development teams observe user behavior. Most tools monitor clicks, taps, scrolls, and other interactions within a live website, while other allow for in-app surveys and other features.
Name Name of app | Usage Based on the 2020 Design Tools Survey | Rating Based on the 2020 Design Tools Survey | Cost Estimated cost per year? | Free Can be used for free without trial? | Playback Can record user actions? | Skip Can skip inactivity during playback? | Speed Supports fast-forward & half-speed? | Jump Back Can rewind few seconds in playback? | Console Can records JS console during playback? | Heatmaps Can generate heatmap of actions? | Location Can show visitor location? | Form Stats Can analyze form drop-off and stats? | Polls Can create user surveys? | Live Can watch users in real-time? | Control Can remotely control user's browser? | Export Supported format for download? | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
 | Hotjar | (749) | $348 | Can record user sessions | Can skip inactivity | Can change playback speed | No jumping back | No console logging | Can generate heatmaps | Tracks location | Can track form analytics | Can create user polls | No live viewing | No remote control | |||
| Fullstory | (225) | $2388 | Can record user sessions | Can skip inactivity | Can change playback speed | Can rewind a few seconds | Can record JS console | No heatmap | Tracks location | No form analysis | No user polls | Can view live visitors | No remote control | |||
| Smartlook | (32) | $192 | Can record user sessions | Can skip inactivity | Can change playback speed | Can rewind a few seconds | Can record JS console | Can generate heatmaps | Tracks location | No form analysis | No user polls | Can view live visitors | No remote control | |||
| Inspectlet | (16) | $468 | Can record user sessions | Can skip inactivity | Can change playback speed | No jumping back | No console logging | Can generate heatmaps | Tracks location | No form analysis | No user polls | No live viewing | No remote control | |||
| Jaco | (18) | $468 | Can record user sessions | Can skip inactivity | Can change playback speed | No jumping back | No console logging | No heatmap | No location tracking | No form analysis | No user polls | No live viewing | No remote control | |||
| Lucky Orange | (13) | $120 | Can record user sessions | Can skip inactivity | Can change playback speed | No jumping back | Can record JS console | Can generate heatmaps | Tracks location | Can track form analytics | Can create user polls | Can view live visitors | No remote control | |||
| UXtweak | (7) | $1263 | Can record user sessions | Can skip inactivity | Can play 0.5x, 2x, 4x, 8x | Can rewind a few seconds | No console logging | Can generate heatmaps | Tracks location | No form analysis | Can create user polls | No live viewing | No remote control | |||
| UserTrack | (1) | $49 | Can record user sessions | Can skip inactivity | No speed changes | No jumping back | No console logging | Can generate heatmaps | Tracks location | No form analysis | No user polls | Can view live visitors | No remote control | |||
| MouseStats | (0) | $348 | Can record user sessions | Can skip inactivity | No speed changes | No jumping back | No console logging | Can generate heatmaps | No location tracking | Can track form analytics | Can create user polls | No live viewing | No remote control | |||
| Wisdom | (0) | $1068 | Can record user sessions | Can skip inactivity | Can change playback speed | No jumping back | Can record JS console | No heatmap | Tracks location | No form analysis | No user polls | Can view live visitors | Can remote control | |||
| Freshmarketer | (0) | $528 | No session recording | No skipping | No speed changes | No jumping back | No console logging | Can generate heatmaps | No location tracking | Can track form analytics | Can create user polls | No live viewing | No remote control | |||
| livesession | (0) | $492 | Can record user sessions | Can skip inactivity | Can change playback speed | Can rewind a few seconds | Can record JS console | On the roadmap (2020) | Tracks location | No form analysis | Can be done through integrations | No live viewing | No remote control |